Payment
What payment methods do you accept?
We accept a variety of payment methods, including cash on delivery, credit cards, debit cards, cryptocurrencies, and more. You can view available payment methods during the checkout page.

Is there an option to enter a discount code or gift card?

Yes, if you have a discount code or gift card, you can enter the relevant information on the checkout page to enjoy discounts.

Is payment secure?

We take multiple measures to ensure the security of payments, including encryption technology and payment processing compliant with PCI standards.

How can I receive an order confirmation after making a payment?
You will receive an order confirmation email immediately after a successful payment, containing detailed order information.

How can I request a refund?

If you need a refund, please contact our customer support team, providing order details. We will assist you in processing refund requests in accordance with our refund policy.

How can I view my order history after making a payment?

Log in to your account and go to the “My Account” page. In the order history section, you can view payment information and order status for past orders.

What is the shipping policy?
Free shipping within Europe.
We offer DDP (Delivered Duty Paid) shipping to all countries/regions, eliminating the need for you to clear customs or pay any duties.

Europe – UPS Express/DPD Express/DHL Express
DDP countries in Europe: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.

Shipments to European countries other than the UK will be cleared in Germany and shipped from there to other European countries.